Frequently Asked Questions
Everything you need to know about bringing Home • Design to your space.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Currently, Home • Design ships exclusively to addresses within the United States and Canada. We are working on expanding our reach to international enthusiasts soon.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your products covered by a warranty?
Yes, all furniture pieces come with a 1-year limited warranty against manufacturing defects. Detailed warranty information can be found on each specific product page.
