Returns & Exchanges
At Home • Design, we want you to love every piece you bring into your space; if you are not completely satisfied, you can return your items within 30 days of delivery. All products must be in their original condition and packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
- 2.Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.
- 3.Attach Shipping Label
Print the prepaid shipping label provided in your email and secure it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Deliver your package to any authorized carrier location and keep your tracking receipt until your refund is fully processed.
